Bereavement counselling aims to help people cope with their response to the loss of loved ones. Everyone experiences and expresses grief in personally unique ways that are shaped by family background, culture, life experiences, personal values, and intrinsic beliefs. It is common for a person to withdraw from their friends and family and feel helpless; some might be angry and want to take action. Some may laugh while others experience strong regrets or guilt. Tears or the lack of crying can both be seen as appropriate expressions of grief. Bereavement counselling becomes necessary when a person is so disabled by their grief; and, so overwhelmed by their loss that their normal coping processes are disabled or shut down. Grief counselling facilitates expression of emotion and thought about the loss, including their feeling sad, anxious, angry, lonely, guilty, relieved, isolated, confused, or numb. It includes thinking creatively about the challenges that follow loss and coping with concurrent changes in their lives.